Author Topic: Player Chanel is not updated?  (Read 332 times)

Offline Habber

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
    • View Profile
Player Chanel is not updated?
« on: December 05, 2016, 03:40:35 PM »
Hello.
I have been working on a new channel for my players.
After testing the channel on a player, everything was just black.
I tried to switch the channel on the player back to the original one but i it still just black.

I have tried to restart the player machine but no results.
I am pretty new to scala, can anyone help me?

Offline Habber

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
    • View Profile
Re: Player Chanel is not updated?
« Reply #1 on: December 05, 2016, 03:44:47 PM »
The player gives me this error message that i dont really understand.

Code: [Select]
Problem 1, Error 256.3: Internal Problem in thread "Network Client Playable Plan Builder Task". Software is not functioning properly. Rebooting is suggested. Please contact Technical Support.

SUPP:Failed to process a message sent to the playback manager, message 0x17C00005(New Plan Message (New Revision Received) - Plan for player "Øresundskollegiet - K" revision identifier 45649400220, last revised at 2016-12-05T21:20:00+0100 server local time).

SUPP:Failed to generate playback scripts for channel "Øresundskollegiet - Display 1”.

Error 256.3: (timer) Invalid Time Format: ".-1”.

Must be in the form: "23:59:59.999"

« Last Edit: December 05, 2016, 03:48:01 PM by Habber »

Offline jorge.s

  • Newbie
  • *
  • Posts: 7
  • Karma: 0
    • View Profile
Re: Player Chanel is not updated?
« Reply #2 on: December 06, 2016, 06:07:05 PM »
Habber

What I'd do, in first place, is checking in the players Control Panel, setting the time/zone the Locale to an standard (english) configuration
It seems to me that, at least part of the problem is that the Scala player is unable to understand the time/ date format...

My two cents
 

Offline denmyos

  • Jr. Member
  • **
  • Posts: 10
  • Karma: 0
    • View Profile
Re: Player Chanel is not updated?
« Reply #3 on: January 03, 2017, 08:24:34 AM »
Hi Habber

Also make sure that there is no ÆØÅ in your "name calling", i had some problem with this before.
I went over to use AA=Å, AE=Æ; OE=Ø, just to be sure.